About Us
Language Access, with a Human Touch
Univoice is a healthcare interpretation company built on a simple belief: communication should feel as human as the care it supports, and provides professional OPI, VRI, and on-site interpretation designed to help patients feel heard, understood, and confident in their care.
What began with Spanish interpretation is growing into a language services company supporting healthcare organizations across the U.S. and connecting them with professional interpreters who care about the work they do.
Because understanding is more than language.
Meet Our Founder
Araceli Luna is the founder of Univoice, a language interpretation company built on a simple belief: healthcare communication should feel as human as the care it supports.
A CHI™ Spanish Certified Healthcare Interpreter with over five years of experience across OPI, VRI, and on-site interpretation, Araceli has worked alongside hospitals, clinics, and care teams to bridge language gaps during some of patients’ most vulnerable moments—from oncology and trauma care to informed consent and treatment planning.
Araceli founded Univoice to prove that precision and compassion aren't a trade-off—they're the same job, done right.
What began with Spanish interpretation is growing into a language services company supporting some of the world's most in-demand languages. Today, Univoice partners with healthcare providers who want communication that truly connects—and with interpreters who want to do meaningful work as part of a team that has their back.
The Univoice Difference
Because we believe great interpretation is built on more than language.
Univoice combines accuracy and professionalism with empathy, respect, and attention to detail. We care about the complete experience—not only whether the message is interpreted correctly, but how people feel throughout the conversation.
We also care about the professionals behind the service. By supporting, training, and staying connected with our interpreters, we aim to build a team that brings their best to every interaction.
Professional service. Genuine care. Better experiences.
The Univoice Standard
Accuracy
We don't leave information behind. We render the complete message.
Professionalism
We come prepared, understand terminology, respect the setting, and know when to ask for clarification.
Empathy
We recognize that interpretation often happens during vulnerable or difficult moments.
Respect
We listen carefully, take notes when appropriate, remember important information, and pay attention to what could otherwise be missed.
Attention to Detail
Every person deserves to be treated with dignity.
Joy
Not a smile at every moment, but an attitude that helps create a better environment—even when the conversation is difficult.